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Apple Computing Products:
macOS - Apps and Programs
Mail "Quit Unexpectedly"
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<blockquote data-quote="rethel" data-source="post: 1942507" data-attributes="member: 400673"><p>> I suspect the password that Diagnostics wants is her AppleID password,</p><p></p><p>Unfortunately not. Test did not accept it.</p><p></p><p>> what Mac model you're referring to and the operating system</p><p></p><p>Sorry Rod, you asked for it earlier.</p><p></p><p>Mac book with El Capitan and Apple says unable to upgrade further</p><p></p><p>The help from all of you has taught me a huge amount about her Mac.</p><p></p><p>I cannot run Diagnostics to test the memory, so it seems like the only alternative is to reinstall the OS.</p><p></p><p>Since restoring the OS does no harm, the only downside is the time it takes.</p><p></p><p>If it does not solve the Mail Unexpected error then it is time to pull memory. It has 4MB, so suspect there are two sticks. If it is not one, then it must be the other.</p></blockquote><p></p>
[QUOTE="rethel, post: 1942507, member: 400673"] > I suspect the password that Diagnostics wants is her AppleID password, Unfortunately not. Test did not accept it. > what Mac model you're referring to and the operating system Sorry Rod, you asked for it earlier. Mac book with El Capitan and Apple says unable to upgrade further The help from all of you has taught me a huge amount about her Mac. I cannot run Diagnostics to test the memory, so it seems like the only alternative is to reinstall the OS. Since restoring the OS does no harm, the only downside is the time it takes. If it does not solve the Mail Unexpected error then it is time to pull memory. It has 4MB, so suspect there are two sticks. If it is not one, then it must be the other. [/QUOTE]
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Apple Computing Products:
macOS - Apps and Programs
Mail "Quit Unexpectedly"
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