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Apple Computing Products:
macOS - Apps and Programs
Mail "Quit Unexpectedly"
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<blockquote data-quote="Randy B. Singer" data-source="post: 1942509" data-attributes="member: 190607"><p>You haven't told us what year, and exact model, of Macintosh you have.</p><p></p><p>So I don't know if this is relevant, but I should point ouf that Apple Diagnostics only runs on Macs made from June 2013 and later. If you have an older Mac, you instead need to run Hardware Test.</p><p></p><p>Apple Diagnostics</p><p>[URL unfurl="true"]https://support.apple.com/en-us/HT202731[/URL]</p><p></p><p>Hardware Test</p><p>[URL unfurl="true"]https://support.apple.com/en-us/HT201257[/URL]</p><p></p><p>I'm concerned that this might be an issue because you said:</p><p></p><p></p><p></p><p>That would indicate that you have a very old Macintosh. El Capitan is macOS 10.11, released in 2015. It may be that your Mac is older than the 11 year cutoff for Apple Diagnostics.</p></blockquote><p></p>
[QUOTE="Randy B. Singer, post: 1942509, member: 190607"] You haven't told us what year, and exact model, of Macintosh you have. So I don't know if this is relevant, but I should point ouf that Apple Diagnostics only runs on Macs made from June 2013 and later. If you have an older Mac, you instead need to run Hardware Test. Apple Diagnostics [URL unfurl="true"]https://support.apple.com/en-us/HT202731[/URL] Hardware Test [URL unfurl="true"]https://support.apple.com/en-us/HT201257[/URL] I'm concerned that this might be an issue because you said: That would indicate that you have a very old Macintosh. El Capitan is macOS 10.11, released in 2015. It may be that your Mac is older than the 11 year cutoff for Apple Diagnostics. [/QUOTE]
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Apple Computing Products:
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Mail "Quit Unexpectedly"
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