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Apple Computing Products:
macOS - Operating System
Need help installing El Capitan
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<blockquote data-quote="chscag" data-source="post: 1704027" data-attributes="member: 46727"><p>First.. we changed your title as "Please Help" is too vague.</p><p></p><p>The Apple account details it's asking for is your Apple ID and password. If you're stuck at that point and have no backup, you'll need to do an Internet Recovery which will install your original version of OS X and then you can start over again. Refer to <a href="http://blog.missionrepair.com/2015/09/02/how-to-re-install-os-x-with-internet-recovery-on-a-mac/" target="_blank">this article</a> and follow directions. And just as a reminder, never attempt an update without first making a backup. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p></blockquote><p></p>
[QUOTE="chscag, post: 1704027, member: 46727"] First.. we changed your title as "Please Help" is too vague. The Apple account details it's asking for is your Apple ID and password. If you're stuck at that point and have no backup, you'll need to do an Internet Recovery which will install your original version of OS X and then you can start over again. Refer to [URL="http://blog.missionrepair.com/2015/09/02/how-to-re-install-os-x-with-internet-recovery-on-a-mac/"]this article[/URL] and follow directions. And just as a reminder, never attempt an update without first making a backup. ;) [/QUOTE]
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Apple Computing Products:
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Need help installing El Capitan
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