Can't use Migration Assistant

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Just bought a 24” iMac to replace a 12 year old iMac. New one is running Ventura; old one still on El Cap because it couldn't handle anything more.

Tried to use Migration Assistant, and new iMac says there isn't enough storage space. There is a glitch on the old iMac, with 109GB being taken up for “Other”, so Apple said I can't use the Migration Assistant, but have to transfer data using an external hard drive. How tricky is it to do this, and how please?

TIA
 
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so Apple said I can't use the Migration Assistant
How did Apple say that? Migrating data by external drive isn't that hard, but if the issue is that you don't have sufficient space on the new iMac for what is on the old iMac, that isn't going to change. Maybe if you gave us some information on the drive sizes and space used on each we could be more helpful?
 
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About 250 GB on both iMacs. Apple said the 100GB "Other" that shows up when you check storage meant there was a software glitch within the old iMac; it's not really data, but a problem the old iMac created for itself.

I tried using Migration Assistant several times, and the new iMac said there wasn't room, and that's when I called Apple Support, because it didn't make sense to me either.
 
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Apple said the 100GB "Other" that shows up when you check storage meant there was a software glitch within the old iMac; it's not really data, but a problem the old iMac created for itself.
I'm going to throw the "BS" flag on that one. Whatever tech you got at Apple was BSing their way out of the issue.

"Other" is usually made up of cache, sometimes other debris. Take a look here:

You can use something like DaisyDisk to identify where the big hitters are and then you can decide what to do about them. You can move them to other locations, or delete them or whatever you need. Typically cache is reset at a cold boot, but I'll presume you already tried that and that the problem still persists.

I think the new Migration Assistant allows you to pick what to migrate, so that should be available to you to move what you want and leave others behind.

Here is Apple's documentation on Migration Assistant: Move content to a new Mac
 
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I'm going to throw the "BS" flag on that one. Whatever tech you got at Apple was BSing their way out of the issue.

"Other" is usually made up of cache, sometimes other debris. Take a look here:

You can use something like DaisyDisk to identify where the big hitters are and then you can decide what to do about them. You can move them to other locations, or delete them or whatever you need. Typically cache is reset at a cold boot, but I'll presume you already tried that and that the problem still persists.

I think the new Migration Assistant allows you to pick what to migrate, so that should be available to you to move what you want and leave others behind.

Here is Apple's documentation on Migration Assistant: Move content to a new Mac
Thank you for all that! I did read all the links. It's a bit more complicated than I have the patience for; I'd rather just use the external hard drive! Apple Support is willing to walk me through that via phone, but I thought if it wasn't too complicated someone here could just give me the few steps.
 
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The steps for MA were in the link to Apple I included.

The steps for using an external drive depend on what you want to move. Your files should be in your Documents folder, plus in your Desktop folder. But if you installed applications and want to migrate them, they could be in a number of places, which is why MA is the right tool. You probably will have to reinstall and reconfigure the apps, and for those that are "registered" that may mean uninstalling them and deregistering them on the old system before you can install them on the new. Adobe is pretty much a no-go, as they won't allow you to reinstall just about anything, ever. They want you to sign up for the subscription process. Passwords/mail/messages are more difficult to move without MA. Mail, in particular, has a lot of challenges. Ditto Message history.

So, what do you want to move?
 
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The steps for MA were in the link to Apple I included.

The steps for using an external drive depend on what you want to move. Your files should be in your Documents folder, plus in your Desktop folder. But if you installed applications and want to migrate them, they could be in a number of places, which is why MA is the right tool. You probably will have to reinstall and reconfigure the apps, and for those that are "registered" that may mean uninstalling them and deregistering them on the old system before you can install them on the new. Adobe is pretty much a no-go, as they won't allow you to reinstall just about anything, ever. They want you to sign up for the subscription process. Passwords/mail/messages are more difficult to move without MA. Mail, in particular, has a lot of challenges. Ditto Message history.

So, what do you want to move?
 
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I have 3 apps I want to move: Mind Node, Zuma's Revenge and one whose name I don't remember. Other than that it's the usual stuff - files, photos, videos. I don't use Mail, Messages on that computer, and I've already wrestled Firefox with bookmarks. Don't need to sync Calendar either. This is my husband's computer, and he doesn't use most of it - mostly surfing and photos. He hates the Magic Mouse, so I have to find a way to sync with a LogiTech wireless mouse too. Fun times. Thank you for being so patient with this!
 
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Ok, let's take the easy ones first. All you need to do to move files and folders using the external is to copy them to the external. If all of it is in his home folder, you can just copy the "Documents" folder there to the external and that should do it. Then, when you move the external to the new Mac, copy all of what is in "Documents" in the external to the Documents folder in his user area there.

Pictures and videos depend on how he has them organized. If they are in Photos (or iPhoto, I'm not sure which version of macOS made that change) on the old system, then there should be a library file holding those images. You can launch Photos/iPhoto on the old system, the look in the "preferences" for where the library is located. If it was already in "Documents," then you already have it on the external with the earlier move. If it is somewhere else, copy that location folder to the external and then back to the same location once you attach to the new. You'll have to point Photos to that location in Photos Settings, and if it was iPhoto-created, then it will convert to Photos format, or should. You may have to import to Photos from the iPhoto library. I'm not really sure, it's been a while and the conversion was done on my system when I did the upgrade that brought on Photos.

If the pictures and videos are kept separate in folders in his Documents folder, you've already copied them. If they are in some other location, again, find them and copy that location to the external.

OK, now for the applications. I don't know any of them. But look at their preferences to see if they have a preferred location for storing stuff, and if so, again, if it's in his Documents folder, you already have it copied. If not, then find it and copy that location to the external just as with the pictures.

Now, for each application itself, I would recommend looking at the developer site(s) to see if there is a version for Ventura and his new Mac (I'm presuming it's an Mx Mac, not an Intel, but you didn't say.) If they have a version to suit, I would recommend downloading it and installing it fresh. Then try to use the Settings to point to where you put the old data to see if the new install can read that data. If it's a game, the history will probably be lost in this process. Migration Assistant would probably keep that history for him, but doing it manually generally sets it all back to zero.

The nice thing about Migration Assistant is that it does all of the housekeeping for you and can even preserve history for you because it reads the various configuration files and preserves them if it can.

For the mouse, get the latest Logitech driver for it for the new Mac. One can hope they have updated it for Ventura/Mx, at least.

Hope that helps some. Maybe somebody can chime in here if I've missed anything. Not moving Mail and Messages makes it a WHOLE lot simpler!
 
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Thank you SO much! This is great! I've used Migration Assistant before (for my laptops) and I know how easy it is, so not being able to use it now is really a bummer. Appreciate your time and expertise so much!
 
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I have 3 apps I want to move: Mind Node, Zuma's Revenge and one whose name I don't remember. Other than that it's the usual stuff - files, photos, videos. I don't use Mail, Messages on that computer, and I've already wrestled Firefox with bookmarks. Don't need to sync Calendar either. This is my husband's computer, and he doesn't use most of it - mostly surfing and photos. He hates the Magic Mouse, so I have to find a way to sync with a LogiTech wireless mouse too. Fun times. Thank you for being so patient with this!

Oh wow... Zuma's Revenge is one game I haven't thought of in years. Something you need to be aware of is that it likely is a 32-bit app and will not launch on your new Mac, or any Mac running Catalina and later. If it's a 32-bit app, and given how long it's been around without any apparent updates, I'm pretty sure it is.

As a side note, I'm inclined to agree with Apple on not using Migration Assistant. You are making a HUGE leap forward in operating systems and macOS has changed quite a lot since El Capitan. You really don't want to risk migrating legacy items over.
 
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Oh wow... Zuma's Revenge is one game I haven't thought of in years. Something you need to be aware of is that it likely is a 32-bit app and will not launch on your new Mac, or any Mac running Catalina and later. If it's a 32-bit app, and given how long it's been around without any apparent updates, I'm pretty sure it is.

As a side note, I'm inclined to agree with Apple on not using Migration Assistant. You are making a HUGE leap forward in operating systems and macOS has changed quite a lot since El Capitan. You really don't want to risk migrating legacy items over.
Yup - iMac refused to even read the CD. Actually the new iMac won't read CDs at all, even with the "Super Drive" I bought years ago when Apple ditched CD drives on laptops. I've a sneaking suspicion that Super Drive is useless. Fortunately we are keeping the old iMac, as it has no trade-in value. I took it off-line. Did manage to get a newer version of Mind Node though. And if Zuma's Revenge isn't old enough - I had the original Zuma, which I'd love to find again!
 
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Yup - iMac refused to even read the CD. Actually the new iMac won't read CDs at all, even with the "Super Drive" I bought years ago when Apple ditched CD drives on laptops. I've a sneaking suspicion that Super Drive is useless. Fortunately we are keeping the old iMac, as it has no trade-in value. I took it off-line. Did manage to get a newer version of Mind Node though. And if Zuma's Revenge isn't old enough - I had the original Zuma, which I'd love to find again!
Huh. That’s interesting about the Super Drive. I can read discs just fine on my M1 MacBook Air. But I use an older LG portable Blu-ray drive. This may be a problem unique to that SuperDrive, or maybe just that disc and game. I haven’t tried loading up a disc for installing an app in ages.
 
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Huh. That’s interesting about the Super Drive. I can read discs just fine on my M1 MacBook Air. But I use an older LG portable Blu-ray drive. This may be a problem unique to that SuperDrive, or maybe just that disc and game. I haven’t tried loading up a disc for installing an app in ages.
I was thinking that the disk probably has an auto-start application that is 32-bit, so it won't start. I guess it all depends on what "refused to even read" means.
 
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I was thinking that the disk probably has an auto-start application that is 32-bit, so it won't start. I guess it all depends on what "refused to even read" means.
For Zuma's Revenge I got a circle with a line through it, like you see on No Smoking signs. Then I tried to open a movie made where I taught years ago, and it wouldn't open at all, and spit the CD right back at me, probably because it was made with a very old edition of iMovie.
 
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For Zuma's Revenge I got a circle with a line through it, like you see on No Smoking signs. Then I tried to open a movie made where I taught years ago, and it wouldn't open at all, and spit the CD right back at me, probably because it was made with a very old edition of iMovie.
Zuma's Revenge was probably because it was 32-bit. The movie is strange, unless it was an autostart movie and was 32 bit as well.
 
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Things have gotten worse! The old iMac does not "recognize" the new external hard drive I planned to used to migrate data. Air Drop doesn't work at all; the old iMac doesn't show up on my laptop, iPhone, or the new iMac, and the old iMac doesn't see anything at all. I have restarted the old iMac twice, and it still doesn't see the external hard drive, which is formatted for Mac, and usable on the new iMac. I don't think there are flashdrives big enough to move 90GB of photos. Wit's end - trying avoid a 4 hour trip to Apple to have them do this. All help greatly appreciated! TIA
 
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which is formatted for Mac, and usable on the new iMac
That could be the issue. The new iMac probably formatted the drive as APFS, which the older Mac cannot read. Presuming it's empty, reformat the external as Mac OS Extended (Journaled) and the new and old Mac should be able to read it fine.

You could try both of the iMacs in the same network, then use Finder's Network devices to connect. Set the Old iMac to share the hard drive and then look for it to mount it on the new iMac and then transfer the files using the network. Should be able to copy/paste from the old to the new, once the old is mounted on the new.

Hope those help. No need for a long drive yet!
 
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Thanks Jake.

I can't share the old hard drive to the new iMac because it will grab the 100GB of problems that Apple couldn't get rid of.

The external is Seagate and came preformatted, so I'm not seeing an option to reformat. Pardon my ignorance, but I'm in over my head on this!
 
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I can't share the old hard drive to the new iMac because it will grab the 100GB of problems that Apple couldn't get rid of.
No, it won't. Just share the drive, or his User space on the old machine, then on the new use Finder to mount it in Finder and copy what YOU want moved. Exactly as if you were copying to an external

To format the Seagate, Connect it to the Mac, either one, then open Finder, go to Applications, Utilities and start Disk Utility. The external drive should show up as hardware. Click on the hardware line and format it as Mac OS Extended (Journaled) and GUID. Here is an Apple article on it with details and pictures:

 

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