Crash Report. Mac keeps crashing and loud fan noise.

[rhonddaboy]

Hi there, hope someone can help me. I just bought a second hand Mac Pro 2009 4,1. Upgraded to El Capitan and Migrated everything from my old mac. Now its frequently crashing and then the fan comes on super loud.

I reinstalled El Capitan and it seemed to work for a while, then happened again. Im at a loss and my clients are getting very angry as Im falling behind on work etc.

Heres the crash report, hope someone can make sense of it pretty please...

Anonymous UUID: E20087EA-E166-7260-32CB-7D73A01BD699

Thu May 18 12:07:15 2017

*** Panic Report ***
panic(cpu 6 caller 0xffffff80117ad38a): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x10, NMIPI acks: orig: 0x0, now: 0x0"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.60.11/osfmk/x86_64/pmap.c:2596
Backtrace (CPU 6), Frame : Return Address
0xffffff90e445b630 : 0xffffff80116dab52
0xffffff90e445b6b0 : 0xffffff80117ad38a
0xffffff90e445b750 : 0xffffff80117b41db
0xffffff90e445b840 : 0xffffff80117b4f26
0xffffff90e445b8b0 : 0xffffff8011760efd
0xffffff90e445b9e0 : 0xffffff801175648c
0xffffff90e445ba10 : 0xffffff8011751873
0xffffff90e445ba40 : 0xffffff80116e455d
0xffffff90e445ba60 : 0xffffff8011c7e696
0xffffff90e445ba80 : 0xffffff7f93223903
0xffffff90e445bae0 : 0xffffff7f93220c5b
0xffffff90e445bb50 : 0xffffff8011ce2352
0xffffff90e445bb80 : 0xffffff8011ce2fca
0xffffff90e445bbe0 : 0xffffff8011ce0037
0xffffff90e445bd20 : 0xffffff8011797f90
0xffffff90e445be30 : 0xffffff80116df2c3
0xffffff90e445be60 : 0xffffff80116c28f8
0xffffff90e445bea0 : 0xffffff80116d26a5
0xffffff90e445bf10 : 0xffffff80117b8eca
0xffffff90e445bfb0 : 0xffffff80117ecd86
Kernel Extensions in backtrace:
com.apple.GeForceTesla(10.0)[07CD2F70-A8DD-32EA-85C0-90433204BDAC]@0xffffff7f9320f000->0xffffff7f932dafff
dependency: com.apple.iokit.IOPCIFamily(2.9)[5447B943-A94D-3BD4-A60F-98B24D19CE93]@0xffffff7f91f2c000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xffffff7f922f4000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f922ad000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f92304000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
15G1010

Kernel version:
Darwin Kernel Version 15.6.0: Mon Aug 29 20:21:34 PDT 2016; root:xnu-3248.60.11~1/RELEASE_X86_64
Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E
Kernel slide: 0x0000000011400000
Kernel text base: 0xffffff8011600000
__HIB text base: 0xffffff8011500000
System model name: MacPro4,1 (Mac-F221BEC8)

System uptime in nanoseconds: 1339069337745
last loaded kext at 304160630703: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f93db5000, size 69632)
last unloaded kext at 446775235965: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f93db5000, size 61440)
loaded kexts:
com.avast.FileShield 3.0.0
com.avast.PacketForwarder 2.1
com.paceap.kext.pacesupport.snowleopard 5.9
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AGPM 110.22.0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 274.12
com.apple.driver.AppleMikeyDriver 274.12
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.driver.AppleLPC 3.1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.driver.Intel82574L 2.7.0b1
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBUHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSurface 108.2.3
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGraphicsDeviceControl 3.12.8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.corecapture 1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDMouse 185.3
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.AppleHIDMouse 185.3
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.AppleUSBAudio 303.3.1
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.iokit.IOFireWireFamily 4.6.1
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBUHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacPro4,1, BootROM MP41.0081.B07, 4 processors, Quad-Core Intel Xeon, 2.93 GHz, 6 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB
Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553742465238432D47372020
Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553742465238432D47372020
Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553742465238432D47372020
Bluetooth: Version 4.4.6f1 17910, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
PCI Card: NVIDIA GeForce GT 120, Display Controller, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: WDC WD1001FALS-41K1B0, 1 TB
USB Device: USB Bus
USB Device: USB Bus
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB 2.0 Bus
USB Device: USB 2.0 Bus
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus:


Thanks in advance

 

[pigoo3]

I just bought a second hand Mac Pro 2009 4,1. Upgraded to El Capitan and Migrated everything from my old mac. Now its frequently crashing and then the fan comes on super loud.

How long did you use the computer (as you received it)...BEFORE installing El Capitan?

- Nick

 

[rhonddaboy]

I got excited and updated it as soon as I got it, it had 10.6 on it. My previous Mac was on 10.7 so I thought it would need updating.

 

[rhonddaboy]

Also, my previous mac was crashing frequently, in a similar way. Im wondering if some bad software transferred in the Time Machine migration?

 

[Raz0rEdge]

While your previous Mac might also have been crashing, unless you have the logs, you can't make the assumption that it's the same issue. While the crash logs look very similar, the reason for it is important. In your Mac Pro's case, your problem is

panic(cpu 6 caller 0xffffff80117ad38a): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU

That doesn't bode well for the CPU. One of the likely reasons for this is overheating which causes subtle damage to the CPU and under intensive use, it fails. Thankfully, the Mac Pro has an upgradable CPU so you are not totally up the river without a paddle. Research replacement CPU prices and see what makes sense for you..

 

[rhonddaboy]

Just my luck, reason I bought the Mac was I needed a cheap as possible replacement. Gutted.

 

[rhonddaboy]

Do you think Regooing it might help?

 

[pigoo3]

Raz0rEdge mentioned exactly what I also was suspecting. You very likely bought a bad computer with an existing hardware issue. if there's any chance of returning/getting your money back...do it!

- Nick

 

[Raz0rEdge]

Re...what'ing it? Not familiar with that term..

Not sure how much you paid for this Mac Pro, but if it was indeed cheap..perhaps there's a reason for it..

 

[pigoo3]

Do you think Regooing it might help?

I'm not 100% what is meant either. But if you mean replacing the thermal paste on the CPU's...I think that if getting your money back is possible...this is what I would focus on.

If this computer was purchased locally...I would have recommended testing it before purchasing. If this was purchased via the internet (such as eBay)...you should be able to return it.

- Nick

 

[rhonddaboy]

I'm not 100% what is meant either. But if you mean replacing the thermal paste on the CPU's...I think that if getting your money back is possible...this is what I would focus on.

If this computer was purchased locally...I would have recommended testing it before purchasing. If this was purchased via the internet (such as eBay)...you should be able to return it.

- Nick

Yeah thermal paste. Bought it on eBay £300 but locally, just messaged the guy to tell him about the issues.
Such a nightmare!

Thanks for your help guys.

 

[rhonddaboy]

I uninstalled Avast and gave it a good clean inside, and it hasn't crashed since (tempting fate here) been a couple of hours now, previously it was crashing every 10 minutes. Contacted the guy too.

 

[pigoo3]

I uninstalled Avast and gave it a good clean inside, and it hasn't crashed since (tempting fate here) been a couple of hours now, previously it was crashing every 10 minutes. Contacted the guy too.

Kernel panics are very random...but a couple hours is pretty long. Maybe that's a positive sign.

Some things I always try to do with a "new to me" (used) computer) are:

- Give it a good looking over (inside & out)...to see if anything is damaged or missing.
- Give the inside a good cleaning...usually with canned/compressed air. This removes any built up fuzz/dirt...and maximizes cooling efficiency.
- Insure good seating of RAM & any expansion cards. Since they can jiggle loose or out of place during transport or shipping.
- Completely erase, reformat, and virgin install of the Mac OS (gets rid of any potential issue's form the previous owner).
- Sometimes replace the thermal paste on the CPU's and GPU's (in case it has dried out).

If there are issues after this (and the computer was supposed to be working 100%)...this is when we may be talking a return (if possible).

- Nick

p.s. Of course the above items depend on the computer model.

 

[rhonddaboy]

Had a look inside, reseated the ram and graphics card and gave the whole thing a good clean. Messaged the guy too about potentially returning it or at least getting a part refund to pay for a replacement CPU. Still no crashes yet, so going to use it as much as possible tonight to see how it holds out. Thanks for all your replies, very much appreciated indeed.

 

[Raz0rEdge]

While Avast will definitely take up resources, it shouldn't do so enough to cause the CPU to lock up. Perhaps it's just exasberating a bad symptom of the CPU. You don't need antivirus on a Mac, so uninstall all of those applications and avoid things like CleanMyMac.

 

[rhonddaboy]

Just went again. So pissed off.

 

[pigoo3]

Just went again. So pissed off.

Yes...this is what I mean by "random". Usually kernel panics happen quickly (less than 5-10 minutes)...but sometimes it takes longer.

Bottom line...return it. If it was a local eBay deal...all the better. Then at least you don't have to deal with the issue of shipping it.

- Nick

 

[Raz0rEdge]

You don't say which specific Mac Pro you bought, but quickly browsing the US eBay, your price is right along the others for sale here. But they are all (presumably) in good working order. CPU upgrades in seem to run about $350 and up depending on what you want. So I'm with Nick here suggesting that you return this clunker back to the seller..

 

[pigoo3]

I checked eBay-UK as well. Looks like many of the lower cost 2009 Mac Pro 4,1's are shipping from the United States. Which of course adds a lot of time + shipping cost + maybe VAT. Local prices may be higher...but then you get it faster.

Sounds like this Mac Pro was a clunker (existing issues). Return it ASAP. It could be a logic board issue...and that's just too much additional money & time to deal with yourself.

- Nick

 

[harryb2448]

As Acast, whgich distributes malware, is listed first it could well have been the major problem. Do not use AV software on your Mac. Also do not use cleaning utilities such as CleanMyMac or Mackeeper.

Also be aware all those USB hubs could be causing a problem, as well ads the Thunderbolt item. Take it this is a PCI-e card which do not work well for TB or USB3.