Failure to install Citrix Receiver

[susja]

Hello,
I have to install Citrix Receiver on my MacBook Air 2022 running MacOS 13.3.1
I downloaded package from official Citrix site but when I try to install it prevents me and claims that package will damage my computer.
Practically I can't install it because whatever I do ... it does not allow me to continue.
At the same time I have this app on my another MacBook where it is running with no issue.
Likely I need to disable somewhere the option to prevent to install package downloaded from internet.
Could you please remind me where is this setting?

Thanks

 

[ferrarr]

Look in System Settings > Privacy & Security. It should be listed somewhere and it wants your authorization to allow it to install.

 

[IWT]

Member @ferrarr has a valid point.

System Preferences > Security & Privacy > Privacy. On the left, locate Full Disk Access.

Then Click on the padlock (enter your Admin Password to open), then on the right negotiate to the Citrix app and drag it into the list to give it the access it probably requires.

Ian

 

[susja]

Member @ferrarr has a valid point.

System Preferences > Security & Privacy > Privacy. On the left, locate Full Disk Access.

Then Click on the padlock (enter your Admin Password to open), then on the right negotiate to the Citrix app and drag it into the list to give it the access it probably requires.

Ian

Thanks Folks,
I will definitely try your advice.
Meanwhile I realized that Citrix has another product Citrix Workspace and it perfectly works for me

 

[pm-r]

I have to install Citrix Receiver on my MacBook Air 2022 running MacOS 13.3.1

I thought you might be interested in this little bit of info from their site:

Citrix Receiver
Receiver for Mac
Subscribe to RSS notifications of new downloads
Important update about Citrix Receiver
Beginning August 2018, Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app.

Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment.

Citrix Workspace app is built on Citrix Receiver technology, and is fully backward compatible with all Citrix solutions.

For more information, please visit the Workspace app FAQ page.

Download Receiver for Mac - Citrix

Citrix Receiver for Mac product software

www.citrix.com

- Patrick
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[susja]

Thanks
That was the issue
I successfully installed Citrix Workspace

Thanks again

 

[pm-r]

That was the issue
I successfully installed Citrix Workspace

Thanks again

Thanks for the feedback and I'm glad that fixed your problem.

But I'm a bit surprised they didn't inform you of such information changes with your previous download.



- Patrick
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[IWT]

Well done, Patrick.

Ian