How to fix and identify cause of kernel panic?

[HannahO3]

My computer keeps freezing on an open app with the rainbow wheel of death. When I go into another app, the freeze spreads until the computer restarts itself. I then receive a panic report. I haven't been able to pin it to a specific app.

I have taken the following steps:
Software update
Run apple diagnostics (hardware test doesn't seem to be available on my model)
Repaired disk (nothing seems to be an issue)
Restarted a million times
Reset SMC
Reset NVRAM
Uninstalled/deleted unnecessary third-party apps
Reinstalled macOS (not wiping the hard drive)
Disconnected everything to make sure it isn't anything plugged in that's causing the kernel panic

More context: This issue began after I "fixed" my hard drive. I had a rare issue that when FireVault is enabled, it causes the disk utility to say that the hard drive is corrupt, even if there are no issues. I unencrypted my hard drive and afterwards it said my hard drive was fine. I thought I had fixed the issue, but that is when the kernel panics began. I'm not sure if this is a coincidence or related.

I just ran out of warranty and want to know if there are any last steps I can take before paying for the Apple Store to fix my issue, or worst case scenario, have to replace my hard drive if that is the real issue. I do have two backup drives with recent backups.


Here is the latest panic report, if anyone could please help?

Anonymous UUID: 8FD94D11-6783-631D-5F89-48F9CF3E704C

Mon Jul 3 22:31:10 2017

*** Panic Report ***
panic(cpu 1 caller 0xffffff8015d6c0df): initproc exited -- exit reason namespace 2 subcode 0xa description: none

uuid info:
0x10b469000 uuid = <322c06b7-8878-311d-888c-c8fd2ca96ff3>
0x101733000 uuid = <acffe021-d0e3-316c-b168-1880d8c8fd1d>

Thread 3 crashed

RAX: 0x0000000101733000, RBX: 0x00007fffd9b1a108, RCX: 0x00007fffd9b1a108, RDX: 0x000000010b4a8978
RSP: 0x000070000e128df0, RBP: 0x000070000e128df0, RSI: 0x00000000000016f7, RDI: 0x000000010b4abb18
R8: 0x00007fffd9b1a139, R9: 0x000070000e129200, R10: 0x0000000004001080, R11: 0x0000000101777188
R12: 0x000000010b4abb18, R13: 0x00007fa14b06a600, R14: 0x00000000000016f7, R15: 0x000000010b4a8978
RFL: 0x0000000000010206, RIP: 0x000000010b47cfd4, CS: 0x000000000000002b, SS: 0x0000000000000023

Thread 0: 0xffffff8036ddc510
0x00007fffd9c45386
Could not read LR from frame at 0x000070000df1dca8

Thread 1: 0xffffff8036dd6000
0x00007fffd9c4d1e6
0x00007fffd9af624f
0x0000000000000000

Thread 2: 0xffffff803e4164c0
0x00007fffd9c4e6ae
0x00007fffd9afda16
0x00007fffd9af3a6c
0x00007fffd9aeb13b
0x00007fffd9afe7db
0x00007fffd9af1306
0x00007fffd9aea6b5
0x00007fffd9aea48c
0x00007fffd9d375a2
0x00007fffd9d3707d
0x0000000000000000

Thread 3: 0xffffff803ce47510
0x000000010b47cfd4
0x000000010b485f8b
0x000000010b46d86d
0x00007fffd9b1a282
0x0000000101777188
0x0000000101742510
0x00007fffd9ae88fc
0x00007fffd9afda16
0x00007fffd9af3a6c
0x00007fffd9aeb13b
0x00007fffd9afe7db
0x00007fffd9af1306
0x00007fffd9aff24c
0x00007fffd9b0227a
0x00007fffd9d3747b
0x00007fffd9d3707d
0x0000000042000000

Thread 4: 0xffffff8051e55260
0x00007fffd9d37070


Mac OS version:
16F73

Kernel version:
Darwin Kernel Version 16.6.0: Fri Apr 14 16:21:16 PDT 2017; root:xnu-3789.60.24~6/RELEASE_X86_64
Kernel UUID: FB2170A8-257D-3C64-B14D-BC06CC94E34C
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
Root disk errors: "Could not recover SATA HDD after 5 attempts. Terminating."
Model: MacBookPro11,3, BootROM MBP112.0138.B25, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.171.126.1a2)
Bluetooth: Version 5.0.4f18, 3 services, 17 devices, 1 incoming serial ports
Network Service: Wi-Fi 2, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

 

[gsahli]

I think it's related and not coincidence. Your hard drive is failing.

 

[MacInWin]

Root disk errors: "Could not recover SATA HDD after 5 attempts. Terminating."

Yep, that's most likely it.

 

[HannahO3]

Thanks! I'll bring it into the Apple Store. Do you know why it says my hard drive is fine when I run diagnostics on it/repair the disk?

 

[gsahli]

When you use Disk Utility you are checking the files - mostly by checking the directory of files - for errors. This has very little to do with physical failure, like overheating, motor dying, etc. But, I'm curious what Disk Utility says in the block S.M.A.R.T. Status (you have to first select the hard drive, not a partition under it)?

 

[ferrarr]

Do you have another user account you can test with? It probably won't help, but it is an easy test.

 

[HannahO3]

Disk Utility previously said that it was fine (I selected everything possible to run first aid on). Now doing it again, it says "First Aid found corruption that needs to be repaired. To repair the startup volume, run First Aid from Recovery."

I then reboot into Recovery and run First Aid on everything I can select. It says everything is fine. When I then restart again into normal mode and run Disk Utility again, it still says it is corrupted.

These are the two reports I get:

Apple SSD SM0512F
Checking prerequisites
Checking the partition list
Checking the partition map size
Checking for an EFI system partition
Checking the EFI system partition’s size
Checking the EFI system partition’s file system
Checking the EFI system partition’s folder content
Checking all HFS data partition loader spaces
Checking booter partitions
Checking booter partition disk0s3
Verifying file system.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Checking multi-linked files.
Checking catalog hierarchy.
Checking extended attributes file.
Checking volume bitmap.
Checking volume information.
The volume Recovery HD appears to be OK.
File system check exit code is 0.
Checking Core Storage Physical Volume partitions
Verifying storage system
Checking volume
disk0s2: Scan for Volume Headers
disk0s2: Scan for Disk Labels
Logical Volume Group 849AC099-F128-4F24-9E54-D597DAD34674 on 1 device
disk0s2: Scan for Metadata Volume
Logical Volume Group has a 24 MB Metadata Volume with double redundancy
Start scanning metadata for a valid checkpoint
Load and verify Segment Headers
Load and verify Checkpoint Payload
Load and verify Transaction Segment
Incorporate 0 newer non-checkpoint transactions
Load and verify Virtual Address Table
Load and verify Segment Usage Table
Load and verify Metadata Superblock
Load and verify Logical Volumes B-Trees
Logical Volume Group contains 1 Logical Volume
Load and verify 1B04FACA-4B97-4847-82F5-09A8815427C1
Load and verify B27CE8C2-C5C7-4332-B93F-220C64302BA3
Load and verify Freespace Summary
Load and verify Block Accounting
Load and verify Live Virtual Addresses
Newest transaction commit checkpoint is valid
Load and verify Segment Cleaning
The volume 849AC099-F128-4F24-9E54-D597DAD34674 appears to be OK
Storage system check exit code is 0.
The partition map appears to be OK
Operation successful.

Macintosh HD
Verifying storage system
Checking volume
disk0s2: Scan for Volume Headers
disk0s2: Scan for Disk Labels
Logical Volume Group 849AC099-F128-4F24-9E54-D597DAD34674 on 1 device
disk0s2: Scan for Metadata Volume
Logical Volume Group has a 24 MB Metadata Volume with double redundancy
Start scanning metadata for a valid checkpoint
Load and verify Segment Headers
Load and verify Checkpoint Payload
Load and verify Transaction Segment
Incorporate 0 newer non-checkpoint transactions
Load and verify Virtual Address Table
Load and verify Segment Usage Table
Load and verify Metadata Superblock
Load and verify Logical Volumes B-Trees
Logical Volume Group contains 1 Logical Volume
Load and verify 1B04FACA-4B97-4847-82F5-09A8815427C1
Load and verify B27CE8C2-C5C7-4332-B93F-220C64302BA3
Load and verify Freespace Summary
Load and verify Block Accounting
Load and verify Live Virtual Addresses
Newest transaction commit checkpoint is valid
Load and verify Segment Cleaning
The volume 849AC099-F128-4F24-9E54-D597DAD34674 appears to be OK
Storage system check exit code is 0.
Verifying file system.
Using live mode.
Performing live verification.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Incorrect block count for file 01 Episode 1 (HD).m4v
(It should be 4608 instead of 345669)
Checking multi-linked files.
Checking catalog hierarchy.
Checking extended attributes file.
Checking volume bitmap.
Volume bitmap needs minor repair for orphaned blocks
Checking volume information.
Invalid volume free block count
(It should be 20137295 instead of 19796234)
The volume Macintosh HD was found corrupt and needs to be repaired.
File system check exit code is 8.
Operation successful.

 

[HannahO3]

S.M.A.R.T. Status is verified

 

[ferrarr]

When you ran Disk Utility in Recovery, are you selecting the Drive, or the Volume?

 

[HannahO3]

I ran it on both (everything I could possibly run FirstAid on).

I just did another First Aid from Disk Utility (not in recovery this time) for Macintosh HD and received this different error message. Not sure if it's related.

Verifying storage system
Checking volume
disk0s2: Scan for Volume Headers
Invalid Volume Header @ 0: incorrect block type
Invalid Volume Header @ 499418033664: incorrect block type
disk0s2 is not a CoreStorage volume
Storage system check exit code is 1.
Operation successful.

 

[gsahli]

Thank you for hanging in there with us, Hannah!
Would it be OK to delete that file "01 Episode 1 (HD).m4v" ? Then run Disk Utility repair from Recovery Mode again.

 

[HannahO3]

I can't find the file "01 Episode 1 (HD).m4v" when searching from Spotlight. Is it possible that it's a hidden file?

Thank you all for your help! Going to try to run Disk Utility from Recover Mode again.

 

[HannahO3]

It said that it was repaired successfully from Recovery mode. And when running Disk Utility again (from normal boot) it says it is fine. I've noticed the last couple of days I no longer have had kernel panics, but my computer is extremely slow on start up (e.g. can't access Spotlight quickly even though I normally used to be able to, the time and battery and everything on the upper right corner doesn't show up for a while).

Hopefully this worked, but is there any way I can check other than through Disk Utility to make sure my computer is fine, since I can't replicate the kernel panic?

Latest report from Disk Utility:
Verifying file system.
Using live mode.
Performing live verification.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Checking multi-linked files.
Checking catalog hierarchy.
Checking extended attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
File system check exit code is 0.
Operation successful.

 

[HannahO3]

I just ran Apple Diagnostics (holding the D key on startup) and it said everything was fine. The language selection screen was different than when I ran it before... hopefully a good sign?

 

[gsahli]

Do you recall if you were watching a video the last time it panicked? That Episode 1 is a movie of some sort, and it was the corrupted file before. But maybe it's fixed now. I think I'd just use the Mac for a while to see what happens.

 

[HannahO3]

The kernel panics tended to happen (but definitely not always) when streaming video online e.g. Netflix, Amazon, Hulu. A while back I uninstalled Chrome in case that was the issue, but that didn't fix it. I don't remember playing a video file stored on my computer that was Episode 1 of anything.

However, after the kernel panics had started, I recently moved a video file that was Episode 1 from a "Previous iTunes Libraries" folder into my iTunes (the episode was missing on iTunes but I had the file on my computer, so I dragged it to iTunes.) I was trying to delete a TV series from my iTunes, so I could just download it later from the Cloud, but it wouldn't give me the Cloud download option. It turned out it was considered as "Hidden" in purchases, so I was able to fix it. I then deleted the series (including Episode 1) from the iTunes app. Do you think the computer still thought there was that movie file on my hard drive?

 

[gsahli]

It seems likely that that movie was involved in the corruption, but I'm not sure how.

 

[HannahO3]

Hi, it was 4 days since the last kernel panic and then I had another one. This is the latest panic report:
Is there any chance my antivirus software could be causing this?


Anonymous UUID: 8FD94D11-6783-631D-5F89-48F9CF3E704C

Fri Jul 7 08:00:19 2017

*** Panic Report ***
panic(cpu 6 caller 0xffffff801fbff2dd): Kernel trap at 0xffffff7fa288fb30, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff81e97fc004, CR3: 0x000000002386a000, CR4: 0x00000000001627e0
RAX: 0x0000000000040004, RBX: 0xffffff805e0a8020, RCX: 0x0000000054176000, RDX: 0x0000000000000003
RSP: 0xffffff9220d6bd40, RBP: 0xffffff9220d6bd40, RSI: 0x0000000000040004, RDI: 0xffffff81bdf7b000
R8: 0xffffff806db22400, R9: 0xffffff8042b36c00, R10: 0xffffff81e97bc000, R11: 0x0000000054176041
R12: 0xffffff7fa28e11c0, R13: 0xffffff806db22400, R14: 0xffffff804355d800, R15: 0x0000000010001000
RFL: 0x0000000000010202, RIP: 0xffffff7fa288fb30, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff81e97fc004, Error code: 0x0000000000000002, Fault CPU: 0x6, PL: 0, VF: 10

Backtrace (CPU 6), Frame : Return Address
0xffffff9220d6b9d0 : 0xffffff801faea53c
0xffffff9220d6ba50 : 0xffffff801fbff2dd
0xffffff9220d6bc30 : 0xffffff801fa9b593
0xffffff9220d6bc50 : 0xffffff7fa288fb30
0xffffff9220d6bd40 : 0xffffff7fa287c602
0xffffff9220d6bd50 : 0xffffff7fa287df58
0xffffff9220d6bda0 : 0xffffff7fa21bb2d4
0xffffff9220d6bdc0 : 0xffffff7fa21bb1e1
0xffffff9220d6bde0 : 0xffffff7fa287ac7b
0xffffff9220d6be00 : 0xffffff7fa2882fe6
0xffffff9220d6be20 : 0xffffff7fa21b0143
0xffffff9220d6be40 : 0xffffff7fa21afec4
0xffffff9220d6be60 : 0xffffff7fa21aff50
0xffffff9220d6be90 : 0xffffff8020094133
0xffffff9220d6bed0 : 0xffffff80200bad2e
0xffffff9220d6bf10 : 0xffffff8020093528
0xffffff9220d6bf90 : 0xffffff8020092b57
0xffffff9220d6bfb0 : 0xffffff801fa988f7
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(311.13)[4E8ED752-4109-3D72-9C13-D26BD3B108CF]@0xffffff7fa217f000->0xffffff7fa220efff
dependency: com.apple.iokit.IOPCIFamily(2.9)[BD9FCDEF-30CB-3911-B247-EE51DD069C76]@0xffffff7fa0332000
dependency: com.apple.iokit.IOGraphicsFamily(515.3)[A423518D-758D-3021-A111-A59F44D760A8]@0xffffff7fa071e000
com.apple.driver.AppleIntelHD5000Graphics(10.2.5)[FD83DCCA-059B-3D9C-AC6B-EB5F3D321607]@0xffffff7fa286e000->0xffffff7fa28e2fff
dependency: com.apple.iokit.IOSurface(159.7)[6BEC9451-2A51-3F4B-AA52-44C47DA08AED]@0xffffff7fa13eb000
dependency: com.apple.iokit.IOPCIFamily(2.9)[BD9FCDEF-30CB-3911-B247-EE51DD069C76]@0xffffff7fa0332000
dependency: com.apple.iokit.IOGraphicsFamily(515.3)[A423518D-758D-3021-A111-A59F44D760A8]@0xffffff7fa071e000
dependency: com.apple.iokit.IOAcceleratorFamily2(311.13)[4E8ED752-4109-3D72-9C13-D26BD3B108CF]@0xffffff7fa217f000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
16F73

Kernel version:
Darwin Kernel Version 16.6.0: Fri Apr 14 16:21:16 PDT 2017; root:xnu-3789.60.24~6/RELEASE_X86_64
Kernel UUID: FB2170A8-257D-3C64-B14D-BC06CC94E34C
Kernel slide: 0x000000001f800000
Kernel text base: 0xffffff801fa00000
__HIB text base: 0xffffff801f900000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
Root disk errors: "Could not recover SATA HDD after 5 attempts. Terminating."

System uptime in nanoseconds: 21103849435310
last loaded kext at 20334055590784: com.apple.iokit.IOBluetoothUSBDFU 5.0.4f18 (addr 0xffffff7fa30d9000, size 12288)
last unloaded kext at 20487144189639: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7fa30d0000, size 28672)
loaded kexts:
com.intego.virusbarrier.kext.realtime 780
com.intego.netbarrier.kext.network 305
com.intego.netbarrier.kext.process 305
com.intego.netbarrier.kext.monitor 305
com.apple.filesystems.smbfs 3.1.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.23.17
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 5.0.4f18
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleGraphicsDevicePolicy 3.14.47
com.apple.driver.AppleHDA 279.48
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleIntelHD5000Graphics 10.2.5
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.GeForce 10.1.7
com.apple.driver.AppleIntelFramebufferAzul 10.2.5
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleCameraInterface 5.60.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.3.1
com.apple.driver.AppleMuxControl 3.14.47
com.apple.driver.AppleUSBCardReader 404.50.6
com.apple.driver.AppleUSBTCButtons 252
com.apple.driver.AppleUSBTCKeyboard 252
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.50.19
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AppleAHCIPort 326.60.1
com.apple.driver.AirPort.Brcm4360 1150.10.1a2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSSE 1.0
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 159.7
com.apple.nvidia.driver.NVDAGK100Hal 10.1.7
com.apple.nvidia.driver.NVDAResman 10.1.7
com.apple.AppleGraphicsDeviceControl 3.14.47
com.apple.iokit.IOAcceleratorFamily2 311.13
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 516.1
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.driver.AppleGraphicsControl 3.14.47
com.apple.iokit.IOSCSIBlockCommandsDevice 394.50.1
com.apple.iokit.IOUSBMassStorageDriver 131.60.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.4f18
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.4f18
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.4f18
com.apple.iokit.IOBluetoothFamily 5.0.4f18
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.AppleUSBMultitouch 258
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleThunderboltNHI 4.5.4
com.apple.iokit.IOThunderboltFamily 6.5.7
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0

 

[MacInWin]

Not likely. The panic is reporting a hard drive failure. This is the key line in the report:

Root disk errors: "Could not recover SATA HDD after 5 attempts. Terminating."

However, you can uninstall the useless A/V software and see if the panic stops. You don't need antivirus because there are NO viruses for the Mac at this time. And the A/V software for the Mac cannot and will not protect you from any virus that does get created because currently there is no known way for a virus to attack the macOS. So that software is just wasting your time and money.

 

[HannahO3]

Thank you for your advice!! I somehow had a Trojan on my previous MacBook, so I had kept the software installed just in case (someone else pays for it).

I'm trying to figure out my options and am on a budget. Since I no longer have warranty and my laptop is from late-2013, do you recommend I:

1. Bring it in to the Apple Store to get the hard drive replaced. (Not sure how much that will cost and can't find an estimate...)
2. Buy a replacement SSD and install it myself
3. Buy the new MacBook Pro and say goodbye to my current laptop