iCloud Login

[GILBS]

Hi all,
I have an imac (Late 2012 running Yosemite 10.10.5).
I am unable to log into iCloud account with my user with the error 'your user ID or password was incorrect'.
However, I am able to log in on my iPhone, iPad & even my old Mac Mini (running 10.9.5).
I have tried creating new user, resetting apple i.d., deleting .pref files but to no avail.
Also used the 'Get Verification Code' on iPhone & put after pw but same error.

When I log the older Mini in, the verifcation code goes automatically to iPhone but the iMac does not trigger it (hence the get verification on iPhone).
Could somebody PLEASE help as I am at a loss
Thank you so much in advance.

 

[MacInWin]

Welcome to the forum.

'your user ID or password was incorrect'

99% of the time, it's as simple as that.

You may have made it worse, if the "new user" is a new iCloud account, as iCloud accounts cannot be merged. If the new user is on the iMac, that's ok, as long as the appleid didn't change.

Also used the 'Get Verification Code' on iPhone & put after pw but same error.

That result implies you have two factor authentication turned on, which is good, and if it's coming to after logging in, it means the account/password were correct and accepted. If it failed after that, you must have entered the code incorrectly, or to late after it was sent (the do time out).

When I log the older Mini in, the verifcation code goes automatically to iPhone but the iMac does not trigger it (hence the get verification on iPhone).

I'm sorry, but that makes no sense to me at all. What is actually happening?

 

[ferrarr]

Is the computer you are having the issue with, in the list of your trusted devices, listed under your Apple ID in Settings?

 

[GILBS]

Welcome to the forum.


99% of the time, it's as simple as that.

You may have made it worse, if the "new user" is a new iCloud account, as iCloud accounts cannot be merged. If the new user is on the iMac, that's ok, as long as the appleid didn't change.

That result implies you have two factor authentication turned on, which is good, and if it's coming to after logging in, it means the account/password were correct and accepted. If it failed after that, you must have entered the code incorrectly, or to late after it was sent (the do time out).

I'm sorry, but that makes no sense to me at all. What is actually happening?

Hi & thanks for the welcome

I may not have explained correctly, sorry I'll try to summarise:

1. There is no new user, it is the same iCloud account which I have had for years.
2. There are 2x Macs: 1x iMac (10.10.5) & 1x Mac Mini (10.9.5).
3. Trusted device: iPhone.
4. If I log into iCloud on Mac Mini, iPhone recieves verification code which I add after password & logs in.
5. If I log into iCloud on iMac, iPhone recieves no verification code & just get the error on the iMac 'Your Apple ID or password was incorrect'.

Hope that explains it a little clearer.

 

[GILBS]

Is the computer you are having the issue with, in the list of your trusted devices, listed under your Apple ID in Settings?

No, in Apple Account (which accepts the iCloud User details & sends verification to the iPhone, the only device listed under devices is the iPhone (even though the Mac Mini is logged into iCloud.

 

[pm-r]

I have an imac (Late 2012 running Yosemite 10.10.5).
I am unable to log into iCloud account with my user with the error 'your user ID or password was incorrect'.

I am surprised that you are even able to get that close to access your iCloud account.

I say that because of the message I got a month or two ago when I try to access mine using a 2011 iMac running El Capitan 10.11.6 and Google Chrome. Actually it didn't matter which updated browser I tried, I got the same message:




I received absolutely no warning or anything from Apple that this may occur. Thanks Apple. Not exactly supportive especially considering I can access my bank account and several other high-security sites.

I just wondered if your situation may be related but no such message to integrate the problem.

Good luck. Just a thought your problem might be related.




- Patrick
=======

 

[GILBS]

I am surprised that you are even able to get that close to access your iCloud account.

I say that because of the message I got a month or two ago when I try to access mine using a 2011 iMac running El Capitan 10.11.6 and Google Chrome. Actually it didn't matter which updated browser I tried, I got the same message:

View attachment 39739


I received absolutely no warning or anything from Apple that this may occur. Thanks Apple. Not exactly supportive especially considering I can access my bank account and several other high-security sites.

I just wondered if your situation may be related but no such message to integrate the problem.

Good luck. Just a thought your problem might be related.




- Patrick
=======

Cheers for the reply Patrick & yes I think its really shitty from Apple to users that have been with them this long & unfortunatly have older devices (& lets face it were not cheap at the time of purchase!).

I'm actually getting the message going in via System Preferences/iCloud:



Yea, I have the same issue trying to log onto iCloud with any browsers & get the same message as the pic you have attached.

If it helps, & would be great if I can at least help someone, rather than icloud.com go through using:

Apple Account

Your account you use for all Apple services

account.apple.com

 

[GILBS]

I am surprised that you are even able to get that close to access your iCloud account.

I say that because of the message I got a month or two ago when I try to access mine using a 2011 iMac running El Capitan 10.11.6 and Google Chrome. Actually it didn't matter which updated browser I tried, I got the same message:

View attachment 39739


I received absolutely no warning or anything from Apple that this may occur. Thanks Apple. Not exactly supportive especially considering I can access my bank account and several other high-security sites.

I just wondered if your situation may be related but no such message to integrate the problem.

Good luck. Just a thought your problem might be related.




- Patrick
=======

Hi Patrick

I have been doing some searching (again) & it seems the minimum OS now for iCloud is El Capitan 10.11.
It looks like my login stopped working on 09/09/24.
Via the System Preferences is the iCloud logged in (just to confirm if its worth the hassle of upgrading OS)?

 

[IWT]

I am surprised that you are even able to get that close to access your iCloud account.

I say that because of the message I got a month or two ago when I try to access mine using a 2011 iMac running El Capitan 10.11.6 and Google Chrome. Actually it didn't matter which updated browser I tried, I got the same message:

View attachment 39739


I received absolutely no warning or anything from Apple that this may occur. Thanks Apple. Not exactly supportive especially considering I can access my bank account and several other high-security sites.

I just wondered if your situation may be related but no such message to integrate the problem.

Good luck. Just a thought your problem might be related.




- Patrick
=======

A great post, Patrick because it's not widely appreciated that logging in to one's Apple ID (Account) requires recent versions of all browsers.

I understand the technology requirements required, but when you think about it, as long as your Password and other ID credentials are met, the browser shouldn't matter. But it does.

Ian

 

[Slydude]

A great post, Patrick because it's not widely appreciated that logging in to one's Apple ID (Account) requires recent versions of all browsers.

I understand the technology requirements required, but when you think about it, as long as your Password and other ID credentials are met, the browser shouldn't matter. But it does.

Ian

When it comes to security issues the browser version has mattered for as long as I can remember. When Safari for Mac first made the scene some financial sites would not work with it. I remember at least one site that worked with Internet Explorer for Mac (which had been discontinued) but did not work with Safari which was newer.

I'm actually surprised this kind of thing does not happen more often.

 

[pm-r]

I understand the technology requirements required, but when you think about it, as long as your Password and other ID credentials are met, the browser shouldn't matter. But it does.

Thanks Iam, that is my understanding as well but it seems that Apple thinks otherwise.

I normally use very few iCloud features but I was rather surprised when I tried to log in to icloud.com to help my wife find her misplaced iPhone using where's my iphone but was greeted by the above notice that my browser was too old.


EDIT:

Minimum system requirements by feature [for iCloud]
To use iCloud you need at least iOS 10 on iPhone 5, iPod touch (6th generation), iPad (4th generation) or iPad mini 2; watchOS 3 on an Apple Watch; macOS Sierra 10.12 on a Mac; tvOS 4 on an Apple TV (4th generation); or visionOS 1 on an Apple Vision Pro.

System requirements for iCloud - Apple Support (CA)

These are the recommended system requirements and minimum system requirements for iCloud.

support.apple.com

- Patrick
=======

 

[pm-r]

I have been doing some searching (again) & it seems the minimum OS now for iCloud is El Capitan 10.11.
It looks like my login stopped working on 09/09/24.

That info and version number doesn't seem to agree with what Apple says for a minimum requirements as I posted in my #11 Post above or at the link:

System requirements for iCloud - Apple Support (CA)

These are the recommended system requirements and minimum system requirements for iCloud.

support.apple.com

Anyway, it seems like we found the cause of the problem.



- Patrick
=======

 

[MacInWin]

As browsers mature over time (and releases), the security features included in them grow. And websites take advantage of those additional features. Hence, older browsers simply cannot do what more recent browsers can, and thus the older versions get blocked. It's technology moving on. Those who choose to stay behind and not move forward do so at the risk of being left behind. It's not just Apple, it's pretty much the entire online experience. In the early days of the Internet, it was the wild, wild, west out there with very little discipline. Now the Internet is a somewhat more developed environment, with more discipline and more ways to avoid the risks of communication. (I know, I was online before the Internet became a thing, through dedicated point-to-point communications.)

It's a bit like when gasoline for cars when lead-free. Yes, you could continue to nurse along a car that needed leaded gas, but as the demand for leaded dropped as it was phased out, it was increasingly hard t find at all. That's how the older browsers are being retired, by attrition.

 

[MacBiter]

Hi Patrick

I have been doing some searching (again) & it seems the minimum OS now for iCloud is El Capitan 10.11.
It looks like my login stopped working on 09/09/24.

Not so - it's a browser issue. I've just logged into iCloud on my iMac running 10.9.5, but in Chromium Legacy which is based on a recent version of Chrome.

 

[pm-r]

I've just logged into iCloud on my iMac running 10.9.5, but in Chromium Legacy which is based on a recent version of Chrome.

That's rather odd, or maybe because servers and some other stuff are different in the UK as it certainly doesn't work for me using the Google Chrome Legacy version and Chromium behaves
the same way.

About Chrome:
This computer is using OS X 10.11.
Version 103.0.5060.134 (Official Build) (x86_64)



- Patrick
=======

 

[Rod]

Sounds like a macOS upgrade would solve the problem

 

[MacBiter]

That's rather odd, or maybe because servers and some other stuff are different in the UK as it certainly doesn't work for me using the Google Chrome Legacy version and Chromium behaves
the same way.

About Chrome:
This computer is using OS X 10.11.
Version 103.0.5060.134 (Official Build) (x86_64)

You are perhaps not using CHROMIUM Legacy, which is a GitHub project? I just did "About Chromium" and it said it was version 124 (which I think refers to Chrome v124).

 

[pm-r]

You are perhaps not using CHROMIUM Legacy,

That could well be, my version of Chromium that I am using says:

Chromium
Version 68.0.3398.0 (Official Build) (64-bit)

Chromium
Copyright 2024 The Chromium Authors. All rights reserved.
Chromium is made possible by the Chromium open source project and other open source software.

I tried a Google search to find the copy of CHROMIUM Legacy v.124 to download the closest I could get was a geeky type page telling me I had to assemble it which is way beyond my abilities.

Do you know of any web page where I can download such an application of that normal version and install it normally Mac app would do? I am not a computer programer so I need a simple method.




- Patrick
=======

 

[pm-r]

@ MacBiter

My thanks to member [B]MacBiter[/B] and my own persistence, as I was able to find the proper version of chromium Legacy that member MacBiter had suggested and recommended, and I have just got it installed and I can now access my iCloud account while using my 2011 127" iMac running El Capitan 10.11.6 and it seems to be working the way it used to.

So thanks very much for the help and suggestion.

PS the application calls itself Chromium, not chromium Legacy:

About Chromium
Chromium logo
Chromium
An error occurred. (Error code: 9) (Extra code: 0)
Learn more
Version 124.0.6367.207.1 (Official Build) (x86_64)
Get help with Chromium
Opens in new tab
GitHub project page

Hot ****. Not a huge big deal but it's nice to have it working as it used to.



- Patrick
=======

 

[MacBiter]

That could well be, my version of Chromium that I am using says:


I tried a Google search to find the copy of CHROMIUM Legacy v.124 to download the closest I could get was a geeky type page telling me I had to assemble it which is way beyond my abilities.

Do you know of any web page where I can download such an application of that normal version and install it normally Mac app would do? I am not a computer programer so I need a simple method.

For any others in the same position, it's this topic in MacRumors:

Chromium Legacy: Google Chrome for OS X 10.7 – 10.9

Navigate to Page 1 and you will see that user wowfunhappy has created a Preference Pane where you can either automatically install the latest version of Chromium Legacy, or choose one of a list of builds. Having selected a version, the pane will download it and install it in Applications.

BUT BE WARNED... the developer (bluebox, in GitHub) has not created any recent updates and no-one knows when or even if he will resume the project (which basically involved tweaking the latest Chrome so it runs as Chromium in 10.7 10.8 and 10.9). For example, the latest version does not incorporate the recent Widevine upgrade so it won't stream DRM video.