kernel panics with el capitan

[droidman]

a friend of mine bought an old 17 macbook pro 5,2, it worked fine but after upgrading to el capitan kernel crashes started.
we did an hardware test and got 0 problems.

here is the report to the kernel panic.

Anonymous UUID:       C71FCAF3-3639-BDBF-5135-D3D2E296DF32

Tue Oct 27 03:23:50 2015

*** Panic Report ***
panic(cpu 0 caller 0xffffff801138e50f): "vm_page_check_pageable_safe: trying to add page" "from compressor object (0xffffff8011ac35c0) to pageable queue"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3247.10.11/osfmk/vm/vm_resident.c:7074
Backtrace (CPU 0), Frame : Return Address
0xffffff911aebb5d0 : 0xffffff80112e5307 
0xffffff911aebb650 : 0xffffff801138e50f 
0xffffff911aebb670 : 0xffffff801135366d 
0xffffff911aebb7f0 : 0xffffff801135760b 
0xffffff911aebba10 : 0xffffff80113d671d 
0xffffff911aebbbf0 : 0xffffff80113f4313 
0xffffff911aebbc10 : 0xffffff7f92c40b0d 
0xffffff911aebbdc0 : 0xffffff7f92c45c22 
0xffffff911aebbdf0 : 0xffffff7f92c421de 
0xffffff911aebbe60 : 0xffffff7f92c2db48 
0xffffff911aebbf20 : 0xffffff80113d8919 
0xffffff911aebbf40 : 0xffffff80112fc74d 
0xffffff911aebbf90 : 0xffffff80112fcc40 
0xffffff911aebbfb0 : 0xffffff80113d15d7 
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelCPUPowerManagement(218.0)[38E3CB46-539D-3104-AF43-CEF24124B14A]@0xffffff7f92c2c000->0xffffff7f92c56fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
15B42

Kernel version:
Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64
Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D
Kernel slide:     0x0000000011000000
Kernel text base: 0xffffff8011200000
__HIB  text base: 0xffffff8011100000
System model name: MacBookPro5,2 (Mac-F2268EC8)

System uptime in nanoseconds: 1833538870683
last loaded kext at 275122382834: com.apple.filesystems.msdosfs	1.10 (addr 0xffffff7f93a80000, size 69632)
last unloaded kext at 475998272886: com.apple.driver.AppleUSBMergeNub	900.4.1 (addr 0xffffff7f922cc000, size 12288)
loaded kexts:
com.apple.driver.AudioAUUC	1.70
com.apple.driver.AppleHWSensor	1.9.5d0
com.apple.driver.pmtelemetry	1
com.apple.iokit.IOUserEthernet	1.0.1
com.apple.iokit.IOBluetoothSerialManager	4.4.2f1
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AppleUpstreamUserClient	3.6.1
com.apple.driver.AGPM	110.20.21
com.apple.driver.AppleMikeyHIDDriver	124
com.apple.GeForceTesla	10.0.0
com.apple.driver.AppleOSXWatchdog	1
com.apple.driver.AppleHDA	272.50.31
com.apple.driver.AppleMikeyDriver	272.50.31
com.apple.driver.AppleHV	1
com.apple.nvenet	2.0.22
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport	4.4.2f1
com.apple.driver.AppleSMCLMU	208
com.apple.driver.AirPort.Brcm4331	800.20.24
com.apple.driver.AppleMuxControl	3.11.33b1
com.apple.driver.ACPI_SMC_PlatformPlugin	1.0.0
com.apple.driver.AppleLPC	3.1
com.apple.driver.AppleIntelSlowAdaptiveClocking	4.0.0
com.apple.driver.AppleMCCSControl	1.2.13
com.apple.driver.SMCMotionSensor	3.0.4d1
com.apple.filesystems.autofs	3.0
com.apple.driver.AppleUSBTCButtons	245.4
com.apple.driver.AppleUSBTCKeyboard	245.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0
com.apple.BootCache	37
com.apple.driver.AppleIRController	327.5
com.apple.iokit.SCSITaskUserClient	3.7.7
com.apple.iokit.IOAHCIBlockStorage	2.8.0
com.apple.driver.AppleFWOHCI	5.5.2
com.apple.driver.AppleAHCIPort	3.1.5
com.apple.driver.usb.AppleUSBEHCIPCI	1.0.1
com.apple.driver.usb.AppleUSBOHCIPCI	1.0.1
com.apple.driver.AppleSmartBatteryManager	161.0.0
com.apple.driver.AppleRTC	2.0
com.apple.driver.AppleHPET	1.8
com.apple.driver.AppleACPIButtons	4.0
com.apple.driver.AppleSMBIOS	2.1
com.apple.driver.AppleACPIEC	4.0
com.apple.driver.AppleAPIC	1.7
com.apple.driver.AppleIntelCPUPowerManagementClient	218.0.0
com.apple.nke.applicationfirewall	163
com.apple.security.quarantine	3
com.apple.security.TMSafetyNet	8
com.apple.driver.AppleIntelCPUPowerManagement	218.0.0
com.apple.iokit.IOSurface	108.0.1
com.apple.iokit.IOSerialFamily	11
com.apple.AppleGraphicsDeviceControl	3.11.33b1
com.apple.driver.CoreCaptureResponder	1
com.apple.nvidia.classic.NVDANV50HalTesla	10.0.0
com.apple.nvidia.classic.NVDAResmanTesla	10.0.0
com.apple.driver.DspFuncLib	272.50.31
com.apple.kext.OSvKernDSPLib	525
com.apple.iokit.IOBluetoothHostControllerUSBTransport	4.4.2f1
com.apple.iokit.IOBluetoothFamily	4.4.2f1
com.apple.iokit.IOFireWireIP	2.2.6
com.apple.driver.AppleHDAController	272.50.31
com.apple.iokit.IOHDAFamily	272.50.31
com.apple.iokit.IOAudioFamily	204.1
com.apple.vecLib.kext	1.2.0
com.apple.iokit.IO80211Family	1101.24
com.apple.driver.corecapture	1.0.4
com.apple.driver.AppleBacklightExpert	1.1.0
com.apple.iokit.IONDRVSupport	2.4.1
com.apple.driver.AppleGraphicsControl	3.11.33b1
com.apple.driver.NVSMU	2.2.9
com.apple.driver.AppleSMBusPCI	1.0.14d1
com.apple.driver.IOPlatformPluginLegacy	1.0.0
com.apple.driver.IOPlatformPluginFamily	6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily	1.0.0
com.apple.driver.AppleSMBusController	1.0.14d1
com.apple.iokit.IOGraphicsFamily	2.4.1
com.apple.driver.AppleSMC	3.1.9
com.apple.kext.triggers	1.0
com.apple.driver.usb.IOUSBHostHIDDevice	1.0.1
com.apple.driver.AppleUSBMultitouch	250.4
com.apple.iokit.IONetworkingFamily	3.2
com.apple.driver.usb.AppleUSBHub	1.0.1
com.apple.iokit.IOUSBHIDDriver	900.4.1
com.apple.iokit.IOUSBMassStorageDriver	1.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice	1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice	3.7.7
com.apple.iokit.IOBDStorageFamily	1.8
com.apple.iokit.IODVDStorageFamily	1.8
com.apple.iokit.IOCDStorageFamily	1.8
com.apple.iokit.IOAHCISerialATAPI	2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily	3.7.7
com.apple.iokit.IOFireWireFamily	4.5.8
com.apple.iokit.IOAHCIFamily	2.8.0
com.apple.driver.usb.AppleUSBOHCI	1.0.1
com.apple.driver.usb.AppleUSBEHCI	1.0.1
com.apple.driver.AppleEFINVRAM	2.0
com.apple.iokit.IOUSBFamily	900.4.1
com.apple.iokit.IOUSBHostFamily	1.0.1
com.apple.driver.AppleUSBHostMergeProperties	1.0.1
com.apple.driver.AppleEFIRuntime	2.0
com.apple.iokit.IOHIDFamily	2.0.0
com.apple.iokit.IOSMBusFamily	1.1
com.apple.security.sandbox	300.0
com.apple.kext.AppleMatch	1.0.0d1
com.apple.driver.AppleKeyStore	2
com.apple.driver.AppleMobileFileIntegrity	1.0.5
com.apple.driver.AppleCredentialManager	1.0
com.apple.driver.DiskImages	415
com.apple.iokit.IOStorageFamily	2.1
com.apple.iokit.IOReportFamily	31
com.apple.driver.AppleFDEKeyStore	28.30
com.apple.driver.AppleACPIPlatform	4.0
com.apple.iokit.IOPCIFamily	2.9
com.apple.iokit.IOACPIFamily	1.4
com.apple.kec.Libm	1
com.apple.kec.pthread	1
com.apple.kec.corecrypto	1.0
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2,8 GHz, 8 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46412D38353030434C372D34474253510000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46412D38353030434C372D34474253510000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SAMSUNG SSD PM800 Series 2.5" 256GB, 256,06 GB
Serial ATA Device: MAT****ADVD-R   UJ-868
USB Device: USB Bus
USB Device: USB Optical Mouse
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: USB 2.0 Bus
USB Device: USB 2.0 Bus
USB Device: Built-in iSight
USB Device: Composite Device
Thunderbolt Bus:

can someone please point us in any direction ? do we need to downgrade to yosemite ?

 

[Raz0rEdge]

You might want to backup all of your data and then try a clean fresh installation of El Capitan to see if it will fix things..

 

[droidman]

You might want to backup all of your data and then try a clean fresh installation of El Capitan to see if it will fix things..

hi, we did re-install and it works but if we start using it after a while it crashes again.

 

[pigoo3]

a friend of mine bought an old 17 macbook pro 5,2, it worked fine but after upgrading to el capitan kernel crashes started.

Can you tell us how long your friend owned this computer before upgrading to El Capitan? And what OS version was it running previously?

- Nick

 

[droidman]

Can you tell us how long your friend owned this computer before upgrading to El Capitan? And what OS version was it running previously?

- Nick

she only has the mac for about a week but problems started with el capitan. i thougth that the crash log i pasted would give a more experienced person some information on what might have caused the problem.
i also ran the hardware test and got 0 problems.

 

[pigoo3]

she only has the mac for about a week but problems started with el capitan. i thougth that the crash log i pasted would give a more experienced person some information on what might have caused the problem.
i also ran the hardware test and got 0 problems.

Many times kernel panics are related to hardware. And many times the "offending" hardware is either the GPU or the ram (but it can be other things). If this 17" MacBook Pro has hardware issues…then it doesn't matter what OS version it is running.

The other thing about kernel panics is…they can be very random. A computer with these problems can run fine for hours one time…and only seconds another time.

What I'm suggesting is (since ownership of this computer is very new to the person that has it now)…this computer may have had pre-existing issues…and it may not matter what OS version it is running. Hopefully the problem is the ram (since ram can be replaced). But if it's the GPU…then that can be a big problem.

- Nick

p.s. I never really trust the hardware test. It's a very rudimentary test…not nearly as good as what Apple uses at the stores for troubleshooting.

 

[chscag]

I agree with Nick. That particular model was known for GPU problems and the warranty on it was extended by Apple at one time. However, that is long over. If it is the nvidia chipset (GPU) that's causing the kernel panics, the only cure is a new logic board and that would be an uneconomical repair. It won't matter which version of OS X is installed as it will do the same thing. Hopefully your friend didn't pay very much for that machine.

 

[Raz0rEdge]

Let's get a few basics of the machine to see what's going on. The panic trace says this machine has 8GB of memory. How much disk space is left on the device? Is there a particular application that was being used when this error happened? Can you launch Activity Monitor and look at the Memory tab and keep on the usage there and specifically the Swap Used field?

The only interesting thing from the Kernel Panic trace is an indication that it was trying to page some memory (I'm not even going to attempt to explain that in layman's terms.. ), so lets see if my probing questions provide a hint as to where to look..

Also, this laptop was purchased recently. What version of OS X was it running all this time and was that version stable?