MAC OS and Bose Speakers

[npanuzio]

I have an iMAC running Sierra 10.12.6. I've been using the Bose Companion 5 multi-media speaker system for over a year. Yesterday, it just stopped working. It has power, and it is displayed in the sound tab under system preferences, but I have no sound. Internal speakers are working and I checked all the stupid user stuff (volume is turned up, no headphones plugged in). No reset button on the Bose system (that I know of). Any ideas??

 

[ferrarr]

How does the Bos system connect to the iMac? Is it USB, Bluetooth, or other? Have you restarted?

 

[KevinJS]

I'm pretty sure those Bose Companion systems are USB. I'd be tempted to try them using a different source and try some different USB speakers on the iMac to isolate the problem.

Without knowing which device is at fault, it's difficult to diagnose.

 

[chscag]

Hey Kevin:

Welcome back. Long time.....

 

[KevinJS]

Hey Kevin:

Welcome back. Long time.....

Thanks. Been having a busy time, and hooked up with a gang of lunatics on a music forum, where I spend most of my time. I've been looking in, but haven't found any questions I can have a stab at. I'll probably be around a bit more, looking specifically for music, Mac and network problems. That seems to be where I'm headed.

 

[IWT]

@npanuzio

I have a slightly older version of your system; been using it for years.

Every now and again, it just stops working - like yours.

You may think this silly, but I found that if you turn the Bose power off - leave for a couple of minutes - turn power on again, they return to normal.

Remember to check that the volume adjuster is on green rather than red. I've been caught out by that too!

Ian