Microsoft Remote Desktop don't work. Error code 0x104

[legarem]

As I need access to my office, I used Microsoft Remote Desktop with High Sierra without any problems with my Mac Mini with High Sierra. I recently bought a MacBook Pro which use Mojave. I tried it with Microsoft Remote Desktop and It don't work. As I also have another Mini with Mojave, I also tried it and it is doing the same thing. Microsoft Remote Desktop seems to work with High Sierra but not with 2 Macs with Mojave. Is there some incompatibility between this software and Mojave ? I always have this message when I try to connect:

We couldn't connect to the remote PC because the PC can't be found. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.

Error code: 0x104

Thanks

 

[chscag]

Make sure you have the latest version of Microsoft Remote Desktop. You can download it from here.

 

[legarem]

I have the latest and it doesn't work

 

[pm-r]

I have the latest and it doesn't work

Try Microsoft tech support.


- Patrick
======

 

[Marty001]

In System Settings -> Privacy and Security -> Local Network, make sure the App is enabled to access devices on the local net.

 

[MacInWin]

In System Settings -> Privacy and Security -> Local Network, make sure the App is enabled to access devices on the local net.

Welcome to the forum. You posted in a thread from 2019. You can see the date of the various posts in the header bars for each post. I would suspect that the original poster has long since solved the problem.

But don't worry, you aren't the first (nor the last) visitor to open a zombie thread! Please come back and contribute to the forum dialogs, just watch for the dates!

 

[pcg79]

In System Settings -> Privacy and Security -> Local Network, make sure the App is enabled to access devices on the local net.

I know I'm replying to a month old reply on a five year old thread but this saved my sanity and fixed my issue. Thank you!

 

[monkeymajic]

Same .... thank you, was going insane wondering why it used to work and all of a sudden it stopped after not having used it for a while.

 

[pm-r]

Same .... thank you,

Welcome to mac-forums it's interesting to see that you found a solution has did other fairly recent posters to a four-year-old thread problem.

I'm good to know that the fix still works.



- Patrick
=======

 

[monkeymajic]

Welcome to mac-forums it's interesting to see that you found a solution has did other fairly recent posters to a four-year-old thread problem.

I'm good to know that the fix still works.



- Patrick
=======

Indeed, I'm guessing what happened in my case was a system update (15.1.1 to 15.2) must have affected a few permissions to some unused apps, in this case Windows App (Remote Desktop).

Normally one wouldn't miss this because when you install a new app, you get prompted to allow/deny Local Network access. However, the act of Uninstalling/Reinstalling this app didn't trigger the permission popup probably because Uninstall leaves config and other junk behind on the OS, just guessing tho.