My mail going to people's junk folders

[martinrice]

Over the last month I've discovered that almost every email (or perhaps every one) I send from my @mac.com email address which I've had forever (using Apple mail.app) is going to the recipients' junk folders. I seem to be getting all my mail sent to that address, but when I reply to the mail I receive, the replies, too, go to the junk folder.
I have no idea where to begin to try to correct this problem. Any suggestions would be greatly appreciated. Thanks.

 

[MacInWin]

You cannot control what happens on the other end of the email pipeline. It is up to the settings on the receipient's system. However, if you have advertising or a signature that gets included with your emails selling something, or appearing to do so, that can trigger the junk filter. Keep your email clean and you can minimize the impact.

 

[martinrice]

You cannot control what happens on the other end of the email pipeline. It is up to the settings on the receipient's system. However, if you have advertising or a signature that gets included with your emails selling something, or appearing to do so, that can trigger the junk filter. Keep your email clean and you can minimize the impact.
[/QUOTE/]
All my emails are just personal emails between me and family, friends and acquaintances or doctors or other people who I engage for handyman work or tech support, etc. I have no advertising or even a signature block. So there's nothing in the content that would spark a junk filter.
As far as the recipients' systems are concerned, I can't understand how suddenly, virtually overnight, their systems would all change how the pipeline works regardless of the mail app they use.
I don't think this is the answer, but thanks for taking the time to respond.

 

[MacInWin]

I don't think this is the answer, but thanks for taking the time to respond.

Well, it IS the answer, you cannot change the behavior of the receiving email system. I did note that you are using the "@mac.com" address, which might be a contributing factor. Apple now uses "@icloud.com" as the mail address. @mac.com email is forwarded to the same name at iCloud.com. So maybe the folks seeing the email as spam see the mac.com address as a general junk address? I haven't seen that issue, but just tried to send to mac.com and got an "undeliverable" response. Apple changed from mac.com to me.com to iCloud.com over the years.

 

[martinrice]

Thanks for the response. If that's the case, do I need to create a new account in my Apple mail.app client with the address XXX to replace the YYY account? Interesting that you got an undeliverable response. I don't seem to have any trouble receiving mail at the @mac.com address. Only sending it.

 

[MacInWin]

Not a new account, just try sending an email to the iCloud.com address to see if you receive it, and if you do, then in the Mail/Preferences/Accounts area where it says "Email address" change it to the iCloud.com name and see how that works. It may be good for you to se up a support call through Apple.com/support to see what they have to say.

 

[IWT]

I have to agree with Jake on this one. The @mac.com address disappeared years ago. I am genuinely surprised that you can still send these or, to be more accurate, that the recipients can receive and access them.

Follow Jake’s advice and use the iCloud.com version.

Ian

 

[martinrice]

Not a new account, just try sending an email to the iCloud.com address to see if you receive it, and if you do, then in the Mail/Preferences/Accounts area where it says "Email address" change it to the iCloud.com name and see how that works. It may be good for you to se up a support call through Apple.com/support to see what they have to say.

This seems to have worked. Thank you. I still have questions, though, so I'll take your suggestion and see what support says. I appreciate your help.

 

[toMACsh]

I suggest that you remove your valid new e-mail address, as well as the old one, from your post above (#5), using the Edit button. There is a time limit, so if you don't do it soon enough, a moderator can do it. If you leave it, it can be harvested and you could be inundated with junk mail.

 

[martinrice]

I suggest that you remove your valid new e-mail address, as well as the old one, from your post above (#5), using the Edit button. There is a time limit, so if you don't do it soon enough, a moderator can do it. If you leave it, it can be harvested and you could be inundated with junk mail.

THANKS!!!

 

[martinrice]

Whoops. Looks like it's too late to edit the posts with my addresses in them. I'll need to find out how to contact the moderator and ask him/her to do that for me. Thanks again.

 

[wenfeen]

Not a new account, just try sending an email to the iCloud.com address to see if you receive it, and if you do, then in the Mail/Preferences/Accounts area where it says "Email address" change it to the iCloud.com name and see how that works. It may be good for you to se up a support call through Apple.com/support to see what they have to say.

I suggest that you remove your valid new e-mail address, as well as the old one, from your post above (#5), using the Edit button. There is a time limit, so if you don't do it soon enough, a moderator can do it. If you leave it, it can be harvested and you could be inundated with junk mail.

I had the same experience with my .Mac emails going to friends' spam folders. I have had that email address forever, and once I changed it to .icloud, the problem seems to have disappeared.