Opening .one files

[richard7893]

Hello

I have Box Drive that is shared for the company I work for.

There are .one files which are Microsoft OneNote files that I'd like to open. Each time I attempt to open it, I get this message shown in the attachment. I have the Microsoft OneNote App on my mac, but it will not open already created OneNote Files.

I am able to open up .xslx, .ppt, and .docx with MS Excel, Microsoft powerpoint and Microsoft Word apps on my mac computer. However I am unable to open OneNote Files. Does anyone know how to fix this? Any help would be appreciated.

View attachment Screen Shot 2018-05-27 at 8.09.51 PM.pdf

 

[chscag]

There's a problem with the file. MS OneNote is telling you that it can't recognize it. I suspect the file is corrupt. Did you create the file with the version of OneNote you have or did you get it from someone else?

 

[richard7893]

There's a problem with the file. MS OneNote is telling you that it can't recognize it. I suspect the file is corrupt. Did you create the file with the version of OneNote you have or did you get it from someone else?

I got the file from someone else. It is from a cloud server called Box. My co-worker is able to pull it up on her own computer, she has a windows computer. I do not think its corrupt

 

[ferrarr]

Try it this way, https://support.office.com/en-us/ar...r-people-d14b6033-7a95-4536-9216-bb0a5e0f8285

 

[richard7893]

Try it this way, https://support.office.com/en-us/ar...r-people-d14b6033-7a95-4536-9216-bb0a5e0f8285

I tried it but it doesn't work. I tried sharing from the cloud server, and I am unable to load the interface with the .one doc in one note. I am really only able to create a new .one file that is all

 

[ferrarr]

No, the creator of the OneNote document needs to put the original into OneDrive, and share it that way. They need to invite you, in order or you to have access to it.

 

[richard7893]

No, the creator of the OneNote document needs to put the original into OneDrive, and share it that way. They need to invite you, in order or you to have access to it.

It is already on a cloud server called Box. Why wouldn't I be able to open it up on a like a .docx file? I am able to open these files fine. This would be a very cumbersome process. The files is already saved on Box, then put it on onedrive to share??

 

[richard7893]

My colleague is able to open .one files on an iPad so I am not so sure what the problem is

 

[richard7893]

Even when Imove the file to my one drive, I am still unable to open it up on the one not on mac

 

[MacInWin]

Bob said this:

They need to invite you, in order or you to have access to it.

but you have not addressed whether or not your colleague has invited you (basically given you permission) to open the file.