Outlook was redirected to the server autodiscover but it never keeps settings

[nexusxox]

"Outlook was redirected to the server autodiscover". This is the pop up dialog box that a user is seeing and when she check always use my response it never keeps settings. I have a user with this issue that she doesnt like having to click Allow and even when she checks remember my response it askes her again the next time. So is there a fix for this

Mac OS X Version 10.7.5
Outlook 2011

 

[jkuisrik]

Hello Nexusxox,

The autodiscover service constantly seeks to update itself on Outlook for Mac 2011. The only fix for this is to disable this service by opening the Applescript editor on the machine and using the following script:


tell application "Microsoft Outlook"
set background autodiscover of exchange account 1 to false
end tell


This assumes that there is only one outlook account on the machine.

Once you compile and run this script then it should stop trying to go to the autodiscover server and you will not get that prompt and all of the other headaches that come with it (missing mail, connectivity issues, etc.)