pdf not showing images

[lori5060]

hi culd use some help with this please..

i use office 2016 on my macbook air...yosemite
i created a word document (docx) and inserted several images (png).

before printing the document i wanted to make sure all text and images were placed correctly
and page size worked as i had assigned.

so i saved a pdf document to look at it.
i noticed that the images do not show.

so i made a copy of one image and saved as .jpg
and tried to insert that image....still won't show.

is there something i am missing here??

i presume the viewing is using preview
do i need to have a copy of adobe pdf reader?
is there one free for apple?

 

[pigoo3]

Moved thread to better location.

- Nick

 

[chscag]

i use office 2016 on my macbook air...yosemite
i created a word document (docx) and inserted several images (png).

before printing the document i wanted to make sure all text and images were placed correctly
and page size worked as i had assigned.

so i saved a pdf document to look at it.
i noticed that the images do not show.

You don't need to send the document to PDF in order to see if everything is placed correctly. Just select the document, select Print, and an image of the document should open in your printer dialog (print preview). That will be a what you see is what you get view of the document. Ever since the Print Preview option was eliminated from MS Office (after the 2008 release) it's automatic but viewed from the print dialog.

 

[lori5060]

thanks chscag
i selected print and chose only first page...but the preview does not show the image i inserted. only the text.

 

[lori5060]

thanks nick for moving to more appropriate forum.

 

[chscag]

thanks chscag
i selected print and chose only first page...but the preview does not show the image i inserted. only the text.

Try printing the first page you chose. If the graphic doesn't print, then you have more work to do on the document. If the graphic does print, it may mean that the print preview your printer shows is not correct. I routinely print graphics on bulletins that I publish and can see the graphics in the print preview. (Using Office 2011 Word and sometimes iStudio Publisher)

 

[lori5060]

Try printing the first page you chose. If the graphic doesn't print, then you have more work to do on the document. If the graphic does print, it may mean that the print preview your printer shows is not correct. I routinely print graphics on bulletins that I publish and can see the graphics in the print preview. (Using Office 2011 Word and sometimes iStudio Publisher)

i printed one page and the graphic did not print. but showed in preview.
so what kind of more work do i need to do in word document.
do i need to change the format of the image from png to another which is accepted?

 

[lori5060]

ah ha....
i opened a new word document. inserted 1 photo.
then inserted 2nd photo and did wrap tight to be able to move photo around.
then inserted 3rd photo and did wrap tight and soften edges.

when i did a print ...the preview showed the 1st pic but not the 2 or 3.
so it seems that adjusting pics is not being accepted....which does not make any sense. i used to to do this all the time word on my PC. i just have to figure out what settings i need to change in word2016 on mac.

 

[IWT]

I wonder if this could be a 2016 version issue — because I had no problems in the past with the 2008 and currently run the 2011 version, like chscag, and it works fine?

Ian

 

[MacInWin]

I use Word from Office365. It's version 15.18. I put in two pictures, resized, moved them around, added and deleted text around them and they showed in the preview and printed just fine. I suspect something is wonky in your installation. You might try reinstalling your Office suite.

 

[lori5060]

oh rats. since my macbook air does not have rom drive, i purchased app on line. now can't remember exactly the process. n i vaguely remember i had to move it to APPS folder from Downloads folder in order to initiate its install. will have to go back in my notes and see what i did.

first, tho i will try to contact MS about it and see if others have had an issue. will follow up with my findings.

 

[chscag]

first, tho i will try to contact MS about it and see if others have had an issue. will follow up with my findings.

Good luck with contacting Microsoft and getting an answer. As far as reinstalling Office 2016 you will need your Product Key (5 groups of 5 Alpha Numeric characters) before re-downloading Office 2016 and reinstalling. Let us know.

 

[lori5060]

Yes I KNOW I wuld need good luck contacting MS.
I bought on line and will have to look for email documentation with product key code.

I copied my word doc to a thumb drive and accessed via word on my PC.
The images showed but print could not be done.... I had selected a haigji (sic) page size to get post card size pages when creating file on Mac.
I edited page size and got it all worked out and printed on my PC connected printer.
I will open that same edited file on MacBook Air and see if there is a difference.

 

[lori5060]

yeah found my solution....
logged onto a microsoft forum and found answers.
apparently i just needed to go into word preferences, print and check off boxes to allow images and backgrounds etc.
worked like a charm.
hope this solution helps someone else along the way.

 

[chscag]

We should have asked you about that but assumed you had all the right options checked off. Anyway, glad you got it resolved without having to reinstall Office which would have been a real pain.

 

[lori5060]

Ah ha. But when one is dealing with newbies, best not to assume!
Tho I should have thought of that too.
Still getting used to Apple vs windows!

This forum is just marvelous!

 

[pigoo3]

Ah ha. But when one is dealing with newbies, best not to assume!

Ahh. But then maybe you haven't seen the threads where a newbie gets offended when you ask them "silly" or "simpleton" questions.

It's a delicate balance.

- Nick

 

[lori5060]

Lol lol. Well I for one do not take any offence!

I figure no question is silly off you don't know the answer. And repitition of instructions is always good no matter how well you you know what ur doing.... I have found that out many times.....always some little tidbit to pick up from others.
Thankyou for your bit of humor but yet factual statement.

 

[pigoo3]

I figure no question is silly off you don't know the answer. And repitition of instructions is always good no matter how well you you know what ur doing.... I have found that out many times.....always some little tidbit to pick up from others.
Thankyou for your bit of humor but yet factual statement.

It's a complex world out there. And humans are a BIG part of that complexity!

- Nick