Re-install macOS

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Hi,
I have MacBook Pro 2015 running Catalina.
I wanted to re-install it.
Using Disk Utility I erased everything from Macintosh HD drive and started to install new OS but hit the error:
The volume "Macintosh HD" on disk2s5 couldn't be unmounted because it is in use by process 670 (kextcache). Couldn't unmount disk. (-69888)
How could I fix it?
Thanks
 

IWT


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M2 Max Studio Extra, 32GB memory, 4TB, Sequoia 15.4.1 Apple 5K Retina Studio Monitor
I'm very sorry to say, but you've gone about this the wrong way. The process of reinstalling Catalina is by booting into the Recovery Partition and doing it from there.

Details here:


This ensures that all your data is protected during the reinstallation process.

What you appear to have done is used Disk Utility (DU) to erase all/most of your data. I can't be really sure what is left on the Volume Macintosh HD in your particular case.

Before we proceed - have you a full backup of all your data? - for example using Time Machine or a Cloned Backup (BU)?.

In both these cases, not only is your data saved (all of it, Music, Photos, everything); but also your settings and passwords.

Your answer will determine how we proceed.

Ian
 
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Hi Ian.
I started by using Recovery option. When I was there and tried to start install new OS .. it pointed me that I have 2 partitions: "Macintosh HD" and "Macintosh HD - Data". I did not partition it hence, likely it was by default.
Anyway ... I don't have any data that I care. My goal was simply have a new macOS. Based on the above I used Disk Utility and erased partition "Macintosh HD - Data". I started to process of installation again and this time it offered me only one partition ... but I hit the issue I described initially.
Then I tried to get into Recovery Internet mode ... but I failed again because my MacBook failed to get into that state.
I am thinking now to use another MacBook and download OS to USB drive. Maybe that will help.
Appreciate your response

Thanks
 
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OK, more mistakes to list. First, the "Macintosh HD" and "Macintosh HD - Data" are two Volumes, to be sure, but the OS merges them virtually to make ONE logical drive, shown to you as Macintosh HD. What is in the "Macintosh HD" Volume are the System, Library, and Applications folders. What is on Macintosh HD - Data is "Users" and that is where YOUR data is stored. The system Volume is, to you, read-only for security. You have read/write authority in YOUR account in the Users folder.

So, what you have done by deleting Macintosh HD - Data is to delete your entire account. The issue is that the OS expected that Volume to be there and it was not.

At this point the way to recover is to boot into Recovery, if you can, erase and reformat the entire hardware drive, which will re-create Macintosh HD and Macintosh HD - Data, then you can install, from Recovery, the OS to Macintosh HD and boot into the new drive just as if it came from the factory. Then you can restore from any backup you might have.

You said you cannot get into Internet Recovery. What happens when you try? Can you just get into Recovery and use Disk Utility from there to format the drive?

Read what Apple has to say: How to reinstall macOS - Apple Support
 
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Well ... I can't login 'normally'.
I could only get to Recovery mode.
I see 'Install macOS' and Utility option.
I selected 'Install macOS'. It offered me to drives "Macintosh HD" and "Macintosh HD - Data". It listed that each of the drive has 121 Gb ... which is weird because I have total 121 Gb. Anyway ... I selected "Macintosh HD" drive but it threw an error which I posted at the beginning. Then I restarted and selected another drive i.e. "Macintosh HD - Data" and it started to install.
Well ... good thing is that it's installing but still confusing why it still pointed 2 drives. Anyway ... I think I'll wait until it completes installation and wit see later how to handle it.
Any heads-up at this point?
Thanks
 
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OK, we'll back up a bit. It's clear you aren't aware of what Apple has done.

The drive is formatted with APFS, a new scheme (been around since 2017) for Macs. The changes are that instead of "partitions" as you might have known them, the drive is divided into Containers, and in each Container are one or more Volumes. And shortly after introducing APFS, Apple introduced the scheme I talked about earlier, where the Macintosh HD Volume holds the system files and the Macintosh HD - Data Volume holds the User data. That arrangement allows Apple to increase security on the system Volume to protect from malware that might want to hijack your system. The beauty of having multiple Volumes in one Container is that the Volumes dynamically share the free space in the Container, which is why when you look at HD and HD - Data as separate, they both seem to have the same free space. As either uses that free space, the free space remaining on BOTH will decline appropriately. In your example, for instance, if you start with 121Gb free and consume 21 GB, then both Macintosh HD and Macintosh HD - Data will now show 100Gb free.

What I am pretty sure you have now done, by specifically pointing to Macintosh HD as the install drive, is to create a third Volume, also named Macintosh DH - Data, within that Volume named Macintosh HD. So now you have, if you look at Disk Utility:

Hardware name (whatever the harware is)
Container disk# (where # is the number of the container)
Indented Macintosh HD
Indented Macintosh HD - Data
Indented twice Macintosh HD
Indented twice Macintosh HD - Data
(sorry about the "indented" stuff, but I couldn't figure out how to have the website NOT delete the tabs/spaces I tried to use to show the indentation of the various Volumes)

What you should have done, assuming you wanted to have ONE Container with just the basic two Volumes in it, was to highlight the Container name and set that as the destination for the installation. That would have then created Macintosh HD and Macintosh HD - Data at the Container level instead of creating them inside the Macintosh HD Volume that already existed.

I recomend you start over, using Recovery, and delete the Container, which should delete all of the inclusive Volumes, recreate a new Container and let it have ALL of the free space on the drive (which should be all of the drive at that point), then restart the installation, pointing to the Container. At the end you should have one Container, with one Macintosh HD and one Macintosh HD - Data Volume in that Container. That is how it should be.

Just to show, here is what my system shows:
Screenshot 2024-05-31 at 7.25.09 PM.jpg

I have an M3 MBP, as shown in my profile, runnng Sonoma, so my system has the added "snapshot" of Macintosh HD, and the Macintosh HD is greyed out. That is because on Mx Macs, with more recent versions like Sonoma, Apple has further increased security by booting from a snapshot of the Sealed Secure Volume that it constantly compares for any deviation from what Apple has determined as "Standard." That snapshot is then mounted and booted, so I get that one extra layer in Disk Utility.

I realize that this is all different from what you might have known from before, but it is what Apple has done to increase performance AND security for users.
 
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Well ... it started to install and then stopped to process with the message 'remaining about 3 min'. Since it did not progress I had to Cancel it.
I started again.
I was able to start MacBook in Internet Recovery mode.
I'll see where it'll bring me with this mode
Thanks
 
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The installation process has several spots where it appears to be stuck. It is not. Let it run, even overnight. Apple's estimates of time remaining are, shall we say, not realistic?
 
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Well ... I don't know what I did LOL ... but after I cancelled my installation ( because I was bored to wait those 3 minutes) and tried to install again ( but got error about permission) ... and reset System Managment Controller ... it started to boot and eventually it completed!!.
I see that it installed Catalina 10.15.7.
It offers me to update to Monterey 12.7.5 ... and I started to download it.
I opened Disk Utility and I see 3 items on the left side:
1. Macintosh HD - 121 Gb - mount point - /Volumes/Macintosh HD - disk1s5
2. Macintosh HD - Data - 121 Gb - mount point / - disk1s6
3. Macintosh HD - Data - Data - 121 Gb - mount point /System/Volumes/Data - disk1s1
Interesting that it created additional partition ... but I'm not planning to change anything here because it states that I have 92 Gb free ... and I'm happy with it.
After download and hopely successful upgrade to Monterey ... I'm going to leave it 'as is' ... because I have another MacBook Air 2022 which is my 'real' working machine.
The one that I was played with ( 2015) ... I want simply to keep as backup or additional computer ... just in case.
Thanks a lot for your help and support.
Appreciate it.
 
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OK, that's ugly, but might function as a backup. If you don't have anything on it you want to keep, maybe sometime you can redo the installation from scratch. By the way, in Disk Utility, if you click on the "View" button on the menu bar at the top of the window, you can select "Show All Devices" to see where exactly all those Volumes are located.
 

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