Receiving calls fails when both WiFi and Ethernet active

[tdmatthews]

In my location I'm connected both wifi and Ethernet. I have handoff/continuity set up correctly and works fine over wifi, however the wifi is slow, so I have my ethernet connection taking priority. This works fine for everything wxcept answering calls, they fail. I can make calls no problem, and if I have an incoming call and unplug the ethernet cable it will answer it fine.

Is there any way to specify netowrk priority on a per app basis? Or direct all Message/Facetime traffic to go over wifi instead of ethernet??

I've searched google for a couple days with no luck. Haven't even found others in my position, and surely I can't be alone!

Any help is appreciated!

 

[chscag]

Welcome to our forums.

Not sure exactly what's going on with your setup (which by way, you've told us nothing about), but answering FaceTime calls and calls in general are with WiFi not ethernet. You need to decide on one or the other. Having both WiFi and Ethernet is fine but you're only going to connect with one. You need to choose what has priority.

 

[tdmatthews]

Sorry, I neglected that part. I'm using a 2013 MacBook Pro.Hands down I'll chose the ethernet connection as the speed blows the wifi away. I'm aware that FT & calls use wifi - I just wish I could prioritize which connection to use on a per app basis so that I could still answer incoming calls.

 

[Ember1205]

Why do you have both connected in the first place? From a networking perspective, you're going to cause issues with having two interfaces connected because you can end up with asynchronous packet routing which will break most applications. If you're hardwired with ethernet, use it and turn off WiFi.

Period.

What is this "FaceTime uses WiFi" stuff? I haven iMac with no WiFi enabled and FT works just fine.

 

[ferrarr]

I agree turning Wi-Fi off completely will help solve the problem.

 

[chscag]

He can still make FaceTime calls over ethernet provided his contact or caller is on a Mac. Other calls (regular phone calls), he can use WiFi if his carrier has it as an option. (Most do.)

 

[Ember1205]

He can still make FaceTime calls over ethernet provided his contact or caller is on a Mac. Other calls (regular phone calls), he can use WiFi if his carrier has it as an option. (Most do.)

You're blending different things together here, though.

Phone Calls on an iPhone use cellular service by default. Some carriers support WiFi calling as well when you are connected to a good WiFi and Internet connection.

Accepting inbound iPhone phone calls (regardless of connection type) on your Mac requires Handoff being set up and the Mac being on WiFi.

Facetime works between any two devices, regardless of being connected by ethernet (Mac), WiFi (Mac or iPhone), or cellular (iPhone).

The statement above was that FaceTime uses WiFi and that's not a valid statement. It CAN use WiFi, but it doesn't work ONLY on WiFi.

 

[chscag]

Yes, we know all that. Most carriers do support WiFi calling if available. And of course the primary is cellular.